Privacy Policy

Who We Are

Here at Actiphons Ltd we do all we can to respect your rights to privacy and the protection of your personal information at all times. In this notice we set out a summary of what we do with your information in order to run our business and provide our customers with the best possible products, services and experience. 

 

Sharing your information

We keep your information private and confidential and never share it outside our Actiphons company to third parties.

 

Your rights

You have certain legal rights to control what we do with your information. This includes a right to get access to your personal information; to request us to correct or update incorrect information; to object to direct marketing; and to receive the personal information you provided in a portable format.

If you wish to raise a complaint on how we have handled you’re your personal information, you can contact our Data Protection Officer at 01624 861 590. We hope that we can address any concerns you may have, but you can always contact the Information Commissioner’s Office (ICO). For more information, visit www.ico.org.uk.

How we obtain information and use it

We collect and process various categories of basic information including contact names, settings names, email addresses, contact telephone numbers and in some circumstances bank details all required when introducing new products and services of interest to you.  

 

Most of your information will have already have been provided by you or created through the use of our products or services. However, If you are a new customer then verbal consent will be requested in the first instance when being introduced to the Actiphons programme.

 

Marketing

Unless you have told us not to, we will send you marketing information relating to products and services that we think will be of interest and relevant to you. If you change your mind and no longer want to receive these communications you can tell us at any time by contacting us at 01624 861 590, emailing us at info@actiphons.com or selecting the unsubscribe option to our mailing list, which can be found on the bottom of our emails we send to you.  

 

Security

We are committed to ensuring that your information is secure with us and we may use a number of tools to make sure that this information remains confidential and accurate. This is why we may monitor or record calls, text messages or other communications in order to protect you and us.